Sugar
  • Industry
    Proptech
  • Projects
    • Property Management Application
    • Resident Mobile Application
    • Team Growth
  • Relationship
    1 year (ongoing)
  • Valuation
    $15 Million
  • Website

brief

Turn your building into a thriving city block.

Sugar is a property management toolset for apartment owners and tenants. We helped with their residential mobile application, property manager dashboard, and access control integrations. We also consulted on their team construction and hiring playbook.

Design & Product Direction

Manager Portal

We created the manager-facing web portal from the ground up. We wireframed features in line with Sugar’s goals and roadmap before turning the designs into a dashboard. We established a robust design system to accompany the finished product and a visual design language that can be used in future materials.

Design & Product Direction

Mobile App

We worked with our stakeholders to define how each feature would drive growth and engagement. Here are some of our favorites.

01 - Marketplace Based on user interviews, buying and selling was one of the most common interactions between neighbors. The marketplace would be the initial draw for residents.

02 - Community Feed We created a feature core to Sugar’s central mission of strengthening apartment communities. Residents can interact with other in countless ways.

03 - Karma Points/Rewards We effectively drove retention by giving users an investment in the app with accrual of points that can be redeemed for rewards.

Engineering Direction

Access Control

Sugar is integrated with access control providers, allowing managers to manage residents’ access and residents to unlock doors. This feature gives managers more control over their property and drives residents to engage with the app daily.